Community Guidelines
Last Updated:
Standards for respectful participation, member privacy, resources, and fair moderation.
01Respectful Participation
Communicate professionally, disagree constructively, and keep discussions useful. Harassment, threats, discrimination, intimidation, and illegal activity are prohibited. Do not encourage others to engage in these behaviors.
02Spam and Promotion
Do not post spam, send unsolicited sales messages, recruit into unrelated schemes, or publish unauthorized self-promotion. Ask a moderator before sharing promotional material and use any designated promotional channels.
03Member Privacy
Do not disclose another member’s personal information, private messages, confidential business information, or recordings without authorization or a lawful basis. Do not exploit community information to harass or solicit members.
Community participation is not an absolute confidentiality guarantee. Share only information you may lawfully disclose and are comfortable sharing. Lawful reporting and protected disclosures remain permitted.
04Resources and Recordings
Do not distribute paid resources, record sessions, scrape restricted content, or upload protected materials for unauthorized dataset creation or AI training. Respect resource-specific permissions and applicable statutory exceptions. Permission to use a template in your own business is not permission to resell it.
TMC will give notice before any proposed session recording, explain the intended use and audience, and obtain consent where required. Members must obtain permission before making their own recordings.
05Honest Identity and Claims
Do not impersonate members or staff, fabricate qualifications, publish fraudulent earnings claims, or create false testimonials. Describe outcomes accurately and disclose relevant commercial interests in recommendations.
06Personal Account Access
Do not share, sell, lend, or transfer membership credentials or bypass access restrictions. Report suspected account compromise to support.
07Moderation
Moderators may remove prohibited content, issue warnings, restrict participation, suspend access, or terminate membership for serious or repeated violations. Responses take account of severity, context, and safety. An urgent threat or security concern may require immediate action.
Where appropriate, we will explain the reason and allow an opportunity to respond or correct the issue. Suspension duration depends on the issue and necessary corrective action; the notice will explain the applicable restriction. Termination does not automatically forfeit prepaid services or statutory refund rights.
08Reports and Appeals
Email themerchantclass@gmail.com with the relevant context to report misconduct or request review of moderation. Include only evidence needed to investigate. We aim to acknowledge within five business days and give a reasoned outcome within 15 business days, with an update if more time is needed. Mandatory legal deadlines remain applicable.
Reports are handled with care but cannot be promised absolute confidentiality; information may need to be shared to investigate fairly or meet legal obligations. No retaliation against a person making a good-faith report is permitted.